Trust centre

Trust is built
in every detail.

The principles we follow to protect your payments, your accounts and your personal data.

Conforme RGPDHébergé en EuropeAuthentification forteSEPA Instant · 36 pays
Key principles

Three foundations

Strong authentication

Compliant with European requirements for payment services, on every sensitive operation.

Explicit confirmation

Every payment is confirmed by the user. Unconfirmed transfers never leave.

European hosting

Architecture and data processed in Europe, in accordance with the GDPR.

Our commitments

Nine rules, applied to the letter

Simple, verifiable, upheld on every payment and every piece of data.

01 · Account protection

Every account is tied to an enrolled device and strong authentication. Any sensitive change requires a fresh confirmation.

02 · Authentication

Strong authentication compliant with European requirements. Methods documented as the licence progresses.

03 · Payment protection

Every operation is explicitly confirmed by the user. Unconfirmed transfers never leave.

04 · Privacy

Data processed for the sole purpose of providing the service. No reselling, no advertising use.

05 · Data processing

Personal data processed in accordance with the GDPR. Access, rectification and erasure described in the privacy policy.

06 · Infrastructure

Architecture designed for resilience and observability. Technical details published as they are validated.

07 · Fraud prevention

Automated detection and human review on sensitive operations. Mechanisms refined continuously.

08 · Reporting

A flaw, suspicious behaviour, a doubt? Contact the security team.

09 · Compliance

NexEuro is seeking a payment-institution licence from the competent authority. The exact status is set out in the legal notice.

Regulatory status

A licence application in progress

NexEuro is preparing a payment-institution licence application with the competent authority. Until the licence is obtained, it is neither presented nor used as such. The official wording is set out in the legal notice.

Trust centre

Official documents

Report a security flaw

Spotted suspicious behaviour or a vulnerability? Our security team will get back to you.